Policy - Terms and Conditions - Surf Club Keros
Scroll to top

Get In Touch
Keros Beach, Kalliopi, 81401, Limnos, Greece

Email
[email protected]

Policy – Terms and Conditions

Payment Terms

JULY &  AUGUST RESERVATIONS:  100%. Full prepayment upon confirmation of booking.

JUNE & SEPTEMBER RESERVATIONS : 50% deposit -final payment upon arrival.

Youth camps :
Surfing birds camp : 100%. Full prepayment upon confirmation of booking.
Wildcards camp : 100%. Full prepayment upon confirmation of booking.

Wingfoil camps : 100%. Full prepayment upon confirmation of booking.

Bikini tribe camps : 50% deposit -Full payment upon arrival.

Mom & Grom : 50% deposit -Full payment upon arrival.

 

* Please note that promotions and discounts cannot be combined. If multiple discounts or offers are applicable, only the highest single discount will be applied.

 Cancellation policy :

Full 100%  refund for cancelations up to 30 calendar days before arrival.

50% refund for cancelations up to 10 calendar days before arrival.

No refund in case of no show or for cancellations up to 9 days before arrival.

Accommodation Policy & Rules of Conduct

click here to find more regarding our accommodation rules

Newcomers at Surf Club Keros please approach Keros with a sense of adventure and do join with our regular visitors who value Keros because they can enjoy the freedoms and natural wonders of the area in an independent way. Keros regular visitors – we know that you value this place as much as we do. We kindly ask that you understand that there will need to be changes in some of the ways that Surf Club Keros works with the increase in people that also want to come and
experience Limnos, in the way we already do.

Here are some rules to keep everything running the way we all love. When you arrive will you please check in at reception and present valid proof of identity that includes your photo. Please note the current rates to avoid any misunderstanding.

 

  • When arriving late or departing early please do so without disturbing people’ s
    dreams. Some of us ride big waves when sleeping …
  • Please behave in such a way not to cause nuisance to other guests. One person’ s
    freedom stops where the others’ begins
  • After 12 p.m. we expect you to be quiet so as not to disturb other guests and children
    in their sleep.
  • Keep the grounds and buildings clean and do not cause any damage. Keros is an
    environmental protected area
  • Keep your own surroundings clean; orderliness and tidiness is much appreciated. Let it be
    clean and keep it that way.
  • Please throw your rubbish in plastic bags into the appropriate containers. We ll get
    your rubbish to the closest municipality’s bin.
  • Well behaved Dogs and well behaved owners are allowed. Leash is a must.
  • Ensure that your music is for your entertainment only; not annoyance for someone else.
  • Be very careful with fire. You must have permission from the management to light an
    open fire, also for barbecues.
  • Motorized transport is not allowed outside the parking lot limits.
  • A maximum speed of 5 k.p.h applies throughout the daytime when passing in front of the
    camp.
  • First-aid box can be obtained from the front office team.
  • Activities involving open flame (cooking, candles etc ) are prohibited . (You can ask at
    the reception for a kettle if you have babies traveling with you)
  • No visitors are allowed during night at the Luxury tent area.
  • When you leave, your Safari tent must be left in a good state, without any damages.
  • We retain the right to hold you liable for any damage you cause.
  • Extra charge for cleaning will apply for really dirty sheets and towels due to misuse

We accept no liability whatsoever for theft or damage to property belonging to guests or their visitors, nor for accidents caused to visitors or their guests as well as loss or damage in the broadest sense of the word caused by work carried out by your staff at the guest’s request.

All persons present on the campsite are presumed to be acquainted with the rules in force. Violating these rules can result in removal from the campsite. Guests are also responsible for their visitor’s conduct. We retain the right to hold you liable for any damage you cause. In the event of fire or other calamities: Inform the management immediately and gather all persons present on Mamas kitchen restaurant

Pet Policy

click here to find more regarding our pet policy

Well behaved domestic pets and well behaved pet owners are always more than welcomed at Surf club Keros!

 

  • We love all kinds of animals, but only domestic pets, like cats and dogs, are allowed to stay with us.
  • While our Tents are spacious, no more than two (2) domestic pets are allowed per luxury tent.
  • When you check in, let the front desk staff know you’ll have a pet in your tent.
  • Be sure to keep your pets on a leash or in a carrier if they’re outside your tent.
  • Pets cannot be left uncrated while in the tent alone. Let us know in advance if you need us to provide you a crate.
  • Pets (s) shall remain within your control at all times, either on a leash or in a carrier.
  • Owner will be asked to complete hotel’s dog friendly letter and provide a cell phone number in order to locate guest in the event of an emergency. If no answer or reply dog will be moved to an approved local kennel.
  • Please contact Housekeeping to make arrangements for tent cleaning, otherwise the tent will not be serviced. The pet may not remain in the tent while Housekeeping is providing service.
  • In consideration for other guests, please clean up after your pets, and keep them within your control at all times. If your cat is staying with you, you’ll need to provide a litter box.
  • We count on you to prevent your pet from making excessive noise, being disruptive or aggressive to other guests. If your pet is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations.
  • If damages are incurred as a result of your pet’s actions, the hotel may charge for additional services and repairs.

Windsurf Equipment Rental Policy

click here to find more regarding our windsurfing rental policy

Windsurfing Equipment Rentals are available to windsurfers that are independent and can stay safe and return back to the beach.

 

  • Windsurfers renting equipment should be competent swimmers and should always wear buoyancy vests.
  • The rental period will start at the time at which the equipment is signed out to the windsurfer until the time it is checked back into the school, irrespective of wind or weather conditions.
  • All equipment should be checked by you prior to use for damages and proper function.
  • Beginner Equipment include RRD soft skin beginner boards (160-220L) that include a daggerboard (Easy Ride) and RRD beginner sails.
  • Advanced Equipment include brand new RRD boards and Sails!
  • Insurance against equipment damages is available at a small charge however should damage or loss occur without taking insurance, the windsurfer who rented the equipment will be liable for repair or replacement cost at our invoice price.
  • Equipment must not be left on the beach for periods greater than 15 minutes to prevent sun damage. If your break is more than 20 min you should return your equipment to its storage place.
  • Only windsurf board and sail per person is available for rental other than by special arrangement.
  • Please notify Surf Club Keros immediately in the case of any damages or loss to our equipment.
  • No windsurf equipment will be rented for use outside of Keros bay without consent of the centre manager.
  • No windsurf equipment should be taken away from Surf Club Keros without consent of the centre manager.
  • The rescue boat is exactly that and is for emergencies only. 1st rescue is included in the price of rental, However, each subsequent rescue will be charged at 10 euros per rescue.
  • In renting equipment from Surf Club Keros you agree to comply with the above requirements and to abide with the beach rules at Surf Club Keros.
  • Surf Club Keros is not liable for any legal charges against windsurfers that are renting material (eg from Port Police)
  • All riders should know and respect beach rules, and the Greek law regarding the use of windsurf equipment and general watersports (stay 200m away from swimmers, know the right of way, do not exit the bay, etc)
  • Pre-bookings ensure that you will have your favorite equipment waiting for you on the beach, it does not guarantee that you will have optimal wind strength or weather conditions. Last minute cancelations, money returns, or re-scheduling on bookings are not possible.
  • The rental period is valid from the date of agreement and is not flexible and cannot vary depending on the wind forecast.
  • Cancelations and money returns are fully refundable 30 days before your arrival.
  • Pre-booked equipment rentals are not refundable after the “30 days before arrival” period, no matter the wind conditions.  By pre-booking equipment we guarantee that you will have the equipment of your choice available for you, independently of the wind conditions.

Kitesurfing Equipment  Rental Policy

click here to find more regarding our kitesurfing rental policy

Kite Equipment Rentals are available to kitesurfers with IKO Level 2I or higher subject to availability.

 

  • Kitesurfers who wish to rent kite equipment unsupervised must be able to ride upwind and know how to self rescue (IKO level 3K)
  • For anyone who has achieved Level 2I – 3K, rental with supervision may be required at the discretion of the school.
  • Anyone who has not yet reached Level 2I will not be able to rent kitesurf equipment and is recommended to take further lessons.
  • The rental period will start at the time at which the equipment is signed out to the kitesurfer until the time it is checked back into the school, irrespective of wind or weather conditions.
  • All kites should be checked by you prior to use for damages, proper function and familiarization with the safety systems.
  • Please notify Surf Club Keros immediately in the case of any damages or loss to our equipment.
  • Insurance against equipment damages is available at a small charge however should damage or loss occur without taking insurance, the kitesurfer who rented the equipment will be liable for repair or replacement cost at our invoice price.
  • Kites must not be left inflated and unused for periods greater than 15 minutes to prevent sun damage. If your break is more than 20 min you should pack your kite.
  • Only one kite per person is available for rental other than by special arrangement.
  • No kite equipment will be rented to persons wishing to teach others.
  • No kite equipment will be rented for use outside of Keros bay without consent of the centre manager.
  • No kite equipment should be taken away from Surf Club Keros without consent of the centre manager.
  • All equipment must be returned to Surf Club Keros packed in a clean and sand free manner in the correct bags provided. All lines should be properly wrapped around the bar.
  • The rescue boat is exactly that and is for emergencies only. 1st rescue is included in the price of rental, however each subsequent rescue will be charged at 10 euros per rescue.
  • Board recovery by boat will be charged at 10 euros.
  • In renting equipment from Surf Club Keros you agree to comply with the above requirements and to abide with the beach rules at Surf Club Keros.
  • Surf Club Keros is not liable for any legal charges against kiteboarders that are renting material (eg from Port Police)
  • All riders should know and respect beach rules, and the Greek law regarding the use of kitesurfing material and kitesurfing practice.
  • All kiteboarders are responsible for wearing a leash, helmet, life jacket and carrying a pocket knife.
  • Pre-booked equipment rentals are valid no matter the wind conditions and are not refundable.  We guarantee you the availablity of top kitesurfing equipment during your visit, whether there is favorable wind or not.

Satisfied? Tell others! Any complaints? Tell us!